Slotora
Google Play & App Store Compliance

Account & Data Deletion Request

This page explains how Slotora users (customers & businesses) can request complete deletion of their account and associated data.

Official Support Email:

hello@theroyalsvalley.com

How to Request Deletion

  1. Send an email from your registered email address to hello@theroyalsvalley.com.
  2. Use the subject line: Slotora Account Deletion Request.
  3. Include your registered name, email address, and phone number in the message.

What Will Be Permanently Deleted

  • Your Slotora user account and authentication profile.
  • Personal details, phone numbers, and account role settings.
  • Saved store location coordinates and device notification tokens.
  • Booking history, appointment slots, customer reviews, likes, and business posts.
  • Business profile, service listings, availability schedules, and offer posts.

Data Retained for Compliance

  • Payment order records or payment verification IDs strictly required for tax, financial, legal, or fraud prevention compliance.

Processing Timeline

Valid requests are verified and processed within 7 business days.