Google Play & App Store Compliance
Account & Data Deletion Request
This page explains how Slotora users (customers & businesses) can request complete deletion of their account and associated data.
Official Support Email:
How to Request Deletion
- Send an email from your registered email address to hello@theroyalsvalley.com.
- Use the subject line: Slotora Account Deletion Request.
- Include your registered name, email address, and phone number in the message.
What Will Be Permanently Deleted
- Your Slotora user account and authentication profile.
- Personal details, phone numbers, and account role settings.
- Saved store location coordinates and device notification tokens.
- Booking history, appointment slots, customer reviews, likes, and business posts.
- Business profile, service listings, availability schedules, and offer posts.
Data Retained for Compliance
- Payment order records or payment verification IDs strictly required for tax, financial, legal, or fraud prevention compliance.
Processing Timeline
Valid requests are verified and processed within 7 business days.