Data Management & Transparency
Data Deletion Guidelines
Understanding what personal data is erased upon account deletion and what data may be legally retained.
Data Erased Upon Account Deletion
- User Profile: Name, email address, phone number, role, and profile preferences.
- Location & Tokens: Saved location coordinates, store addresses, and push notification tokens.
- Activity & Reviews: Ratings, reviews, likes, business posts, and customer feedback history.
- Business Profiles: Business listing details, custom services, offers, and slot schedules (if linked to a business account).
Data Retained for Legal & Compliance Reasons
- Payment order records and transaction verification IDs required for tax, legal, or fraud prevention compliance.
- Security logs retained temporarily to prevent malicious activity or platform abuse.
- Short-term backup snapshots that undergo automated deletion cycles.
Request Data Deletion:
Submit your request by emailing hello@theroyalsvalley.com.